SHIPPING POLICY
Custom pieces: Once you have emailed us and we finalized your custom item it will then move to production which will take will take 1-2 weeks to make. An additional 6-10 days to ship it to you.
- Shipping Locations
1.1 Shipping Availability: We currently ship to The USA, Canada, UK & Australia
2. Shipping Methods and Times
2.1 Shipping Options:
- Shipping will take 6-10 days on average. But you most likely will receive your order in 5-8 days.
3. Order Processing Time
3.1 Processing Time: Orders are processed within 1-2 business days of payment verification, excluding weekends and holidays.
4. Shipping Costs
4.1 Shipping Fees: Shipping fees are calculated based on the destination, shipping method selected, and the weight/size of the items in your order. The exact shipping cost will be displayed during checkout. It may even be free.
5. Tracking Orders
5.1 Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can track your order using the provided tracking number on our website or through the shipping carrier's website.
6. Shipping Restrictions
6.1 Restrictions: We do not ship to PO Boxes or APO/FPO addresses at this time.
7. Delivery Issues
7.1 Lost or Delayed Packages: If your package is lost in transit or significantly delayed beyond the estimated delivery timeframe, please contact our customer service team promptly. We will work with the shipping carrier to resolve the issue.
8. Contact Us
8.1 Customer Support: If you have any questions or need assistance regarding our Shipping and Delivery policy, please contact us.